Kings Transit Authority Public Policies


General Policies

Respectful conduct toward the Operator and passengers is required at all times; profanity, disrespectful speech, horseplay or threatening behaviours are grounds for denial of service at the discretion of the Operator.


Passengers bearing reduced fare media or requesting a reduced cash fare (Seniors and Students) may be required to produce identification for proof of age.


Cell Phone and Electronic Devices
While the use of cell phones is permitted, please minimize the volume of conversations. Headphones must be worn when using music media players, with volumes at a minimum to avoid disturbing other passengers.


Garbage and Recycling
In order to maintain a safe and sanitary environment, the transportation of garbage recycling, or composting is prohibited.


People & Pets

Service animals or Guide Dogs are permitted with proper identification; they must remain leashed under complete control of the owner at all times. Pets are permitted but must be restrained in an enclosed cage that prevents their escape.


Smoking is prohibited on all Kings Transit’s vehicles and properties. The use of electronic smoking devices (e-cigarettes, vape, etc.) and cannabis products is prohibited.


Food and Beverages
Consumption of food is prohibited. Beverages may only be consumed if contained within a spill proof container. Single use beverage cups are prohibited.


A top, bottom and footwear is required at all times to board the bus.


As some passengers may have allergies or sensitivities and out of concern for others, the wearing of scents is strongly discouraged. Kings Transit reserves the right to deny service to passengers with strong perfumes.

Things with Wheels

When space is limited and at the discretion of the Operator, passengers may be required to remove children and fold strollers.


Luggage and groceries should not exceed more than what is manageable by one person, or be placed on seats needed by other customers.


Two wheeled scooters are permitted provided they can be folded and held secure by the owner.


Roller Blades
Roller blades or skates are not permitted to be worn while on a bus.